- By placing an order through ebookpeak.com you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures.
30-DAY RETURN POLICY
We offer a 30-day return policy for our eBooks. If you’re unsatisfied with your purchase, you have 30 days from the date of purchase to request a refund. Please note that due to the nature of digital products, refunds will only be issued for eBooks that have not been downloaded or accessed. If the eBook is found to be defective or incorrect, you have 10 days after purchase to be eligible for a return or replacement.
RETURN PROCESS
We will notify you once we’ve reviewed your return request and determined if it meets our refund criteria. If approved, a refund will be issued to your original payment method. Please note that processing times may vary depending on your payment provider.
REFUNDS
We will notify you once we’ve reviewed your return request and determined if it meets our refund criteria. If approved, a refund will be issued to your original payment method. Please note that processing times may vary depending on your payment provider.
EXCLUSIONS
eBooks purchased at a discount, on sale, or as part of a special offer are non-refundable. Additionally, once an eBook has been downloaded or accessed, it cannot be returned or refunded.
CANCELLATIONS
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at support@ebookpeak.com for questions related to refunds and returns.